Worklog for task "Simplify the feedback form and replace the questionnaire with an AI agent"

25 сент. 2026 г., 02:01:24

An audit of the existing AI widget revealed an overly generic "Ask anything" entry point. It is recommended to transform the agent into a tool for initial business problem triage: provide a clear question about growth obstacles, quick scenarios (sales, manual management, website, AI adoption, comprehensive analysis), and output a structured description of the situation, preliminary hypotheses with caveats, a relevant case study/direction, and the option to transfer the summary to a specialist. Do not require a phone number before delivering initial value; obtain clear consent before transferring contacts/chats; maintain a standard form and direct human contact. The entry context should depend on the page.

05.09.2026

Reduce the overloaded feedback form to a minimal entry point, and shift task clarification to a dialogue with an AI agent.