Worklog for task "Simplify the feedback form and replace the questionnaire with an AI agent"
An audit of the existing AI widget revealed an overly generic "Ask anything" entry point. It is recommended to transform the agent into a tool for initial business problem triage: provide a clear question about growth obstacles, quick scenarios (sales, manual management, website, AI adoption, comprehensive analysis), and output a structured description of the situation, preliminary hypotheses with caveats, a relevant case study/direction, and the option to transfer the summary to a specialist. Do not require a phone number before delivering initial value; obtain clear consent before transferring contacts/chats; maintain a standard form and direct human contact. The entry context should depend on the page.
Reduce the overloaded feedback form to a minimal entry point, and shift task clarification to a dialogue with an AI agent.